Version Comparisons

The JumpPuppy.com team wants to throw a bone at the IT community and provide you with 3 Agent accounts and unlimited End-Users absolutely Free with our JumpPuppy Lite subscription. No strings attached.

Our Lite subscription is robust and powerful and offers the features sufficient to meet the internal IT helpdesk needs of most small organizations. For those organizations that require customization, branding or more resources, we offer Basic, Pro and Enterprise subscriptions of our service.

	Lite	Basic $9.00 /month	Pro $39.00 /month	Enterprise $89.00 /month
General
Agents	3	5	10	Unlimited
Users	Unlimited	Unlimited	Unlimited	Unlimited
Data Storage	1 GB	10 GB	100 GB	1000 GB
Secure (SSL)
Reporting
Ticket Management
Ticket Queues	5	10	25	Unlimited
Ticket Notifications
Satisfaction Ratings
Full Text Search
Ticket Prioritization
Email Tickets
File Attachments
Ticket Change History
Ticket Reminder Scheduling
Time Tracking
Ticket Tracking/Shadowing
Knowledgebase Integration
Article Comments
Full Text Search
Article Categorization
Article Ratings
File Attachments
Article Auto-Suggestions for Agents
Customization and Branding
Custom Logo
Domain Customization and Branding
Email Template Customization
Customer Serivce
Moderated Community Support
Email Support		8-5 CST M-F	8-5 CST M-F	8-5 CST M-F
Phone Support				8-5 CST M-F